Education

Distance training of employees: a complete guide

In light of the recent crisis related to the COVID-19 pandemic, “remote” has become one of the hottest topics of the year. A huge number of organizations, both public and private, were forced to spontaneously switch to the model of remote work. Not only work processes but also training had to be rebuilt. If before it was possible to gather employees in the classroom or, say, send them for training to the central office, now the only way to train or retrain employees is distance learning.

In this article, we will describe step by step how to run distance learning in the company – quickly and efficiently. The article will be useful for both beginners – as a detailed action plan – and practitioners in online learning – as a process memo or a collection of ideas to increase involvement. The main difficulties in training remote employees It would seem that difficult in the transition to distance learning?

It is enough to arrange a video conference and send additional training materials by mail. However, distance learning has its own characteristics that need to be considered – if you do not want to lose as training employees. Lack of personal control The lack of personal control can be attributed to the disadvantages of distance work in general, but it is also a weak point of distance learning, especially if you have recently moved to distance and have not yet had time to adapt the curriculum.

Let’s face it: many employees are trained to tick and listen to the instructor half-heartedly. Outside the classroom, it can be even harder for a coach to hold the listeners’ attention. At the same time, students accustomed to constant monitoring may lack intrinsic motivation. Difficulties with access to information Employees with no remote experience may be unpleasantly surprised by how much time and effort is now spent on basic tasks: for example, finding the right file or getting an explanation from a colleague.

In the context of distance learning, there are no less difficulties: how to find the right course? how to access it? what if the file does not play? Who to ask questions about the process and the training materials? Employees must know the answers to all these questions in advance, otherwise the whole venture with distance learning can be considered a failure. Social isolation When working at home, employees often complain about social isolation. In other words, they lack informal communication in the office.

Fortunately, online trainings can fill this gap – if, of course, they are organized correctly. Group sessions should involve, encourage students to work together and provide opportunities to ask questions. If such group sessions are not included in the training program, employees in isolation will feel disconnected from the team and their involvement will decline. Interaction and inclusiveness are important components of effective distance learning. Distractions Do you know this stereotypical image of a remote worker: the beach, palm trees, a relaxed posture, a cocktail in one hand, the other lazily poking at the keys?

Of course, this is a myth, and effective remote work requires completely different conditions. Ideally, the employer should make sure that the employee has the conditions for work: a special place (office or at least a separate desk) and a calm atmosphere (children in the garden or with a nanny). Distance learning requires even more concentration. Therefore, it is important to think about how to ensure 100% attention of the employee for at least an hour – while the training is going on.

Technical difficulties Even face-to-face training in specially equipped rooms is sometimes interrupted due to technical problems. Imagine how many hitches there can be in distance learning – especially at first? Many things can go wrong: from unstable Internet and VPN, to problems with the video platform. It is impossible to insure against technical problems, but there are several ways to minimize them. He we will talk about this below. Conclusion: These and other difficulties are important to consider when planning and organizing distance learning.

Author

lambed@lucianaberger.com

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December 11, 2020